Terms & Conditions

Services Contract

THIS CONTRACT is entered on the date of first payment (either total booking fee or minimum deposit) and is the only agreement between the Client and Artistry Co.

BOOKINGS: To secure the date for your booking, acceptance of these Terms and Conditions (Services Contract) is required with a 50% deposit of makeup, hair and / or spray tanning services. The deposit is non-refundable and nontransferable after 7 days has elapsed from the date of when first payment has been made to Artistry Co. Please be advised, dates and schedules will only be reserved when acceptance of the Services Contract and deposit are received.

PAYMENT: Final payment for makeup, hair and spray tanning services must be paid in full two weeks prior to the day-of-event before services from Artistry Co are performed. The individual responsible for booking the services is responsible for making this payment. If guests or event members are paying for their own makeup services, their payment will need to be given to the person responsible for booking. Please make necessary arrangements as we only accept one total payment for all services that the client and the entire event party have booked.

TRAVEL & PARKING FEES: A travel fee will be charged for all locations and is inclusive of tolls. Any parking fees are to be paid at the expense of the client.

BOOKING TIMES: The contract will contain a start time and end time approved by the client and Artistry Co. Each makeup, hair and spray tanning services requires a certain length of time to be completed and will not exceed the time limit. Artistry Co will give you an estimate on how much time will be needed for each individual. When reserving your date, book accordingly. All persons involved in makeup, hair and spray tanning appointments need to be available at the scheduled time of said appointment in order to not break the contract. All makeup, hair and spray tanning for more than one person must be at the same location and consecutive in time (no gaps in between). An additional 15 minutes will be allocated to your total booking time for any last minute touch-up. Anything exceeding this time allocation will be considered as a Commercial Booking and extra charges will apply in one hour blocks.

LIABILITY: All brushes and makeup products are kept clean and are sanitised between every makeup application. If a client has any skin condition or product irritation/allergy, it should be reported to Artistry Co prior to the makeup application. If needed, a spot test of makeup may be performed on the skin to test reaction. The client agrees to release Artistry Co, its owners, and all employees and agents from liability for any skin complications due to allergic reactions.

DOUBLE BOOKING CLAUSE: Due to potential scheduling conflicts, if any person is not available for an appointed booking time, then his or her makeup, hair and / or spray tanning services may be cancelled or pushed back (at the sole discretion of the Artistry Co) and all deposit monies are non-refunded.

SATISFACTION GUARANTEED: Makeup services will be completed to a client’s satisfaction but it is not to exceed the allotted makeup time. Ample time is given for each makeup upon booking. Acceptance of completed makeup application by the client is an acknowledgement by the client that makeup is done to his / her satisfaction.

PARTIAL SERVICES: The makeup artist will only provide makeup services for booked appointments; we do not offer “partial” or “light” makeup services for free.

CANCELLATION: All deposit monies paid by the client will be refunded if the contract is cancelled within 7 days of contract signing. After the 7-day grace period, should a client cancel the booked event or any service on a contract, the deposit will not be refunded or transferred. If Artistry Co cancels at any time or is unable to perform our duties for any reason, the deposit paid will be fully refunded within two (2) weeks of the cancellation date. Client agrees that the refund of 100% of the deposit is the only liability to Artistry Co and any and all of its owners, employees, and agents.

CONTACT INFO: If contact cannot be made over remote location mobile phone usage problems, wrong numbers are given, or other reasons that the service providers cannot control, tardiness or other issues that may arise from this lack of communication will be the sole responsibility of the client seeking services on this contract.

SERVICE LOCATION AND REQUIREMENTS: The location of makeup services for the day-of-event will be decided by the client. There are certain requirements that need to be provided by the client in order for the makeup artist to complete the makeup services. A “set up” table work area, ample lighting, working electrical outlets, and chair needs to be made available for the makeup artist at said location in order for services to be performed properly.

USE OF IMAGES: Artistry Co may use on its websites – and / or in any social media site, brochure, flyer or other advertising it deems necessary – any and all photographs, video, audio, and any other digitally or chemically stored media that is captured or recorded by Artistry Co and any and all of its representatives or agents. The client also allows Artistry Co to contact the client’s Photographer and / or Videographer to obtain any media files for promotional use as stated above. The client agrees to release any and all claims regarding the use of his / her image for such purposes.

PRIVACY STATEMENT: All personal information you have submitted in order to process makeup service requests will not be intentionally sold, shared, or distributed to third parties, except as required by law or government policy. Signing this document will be confirmation of your understanding and agreement of the above statements and that all personal information provided is true, accurate, complete, and current.

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